Improving Usability for Nonprofit

Improving Usability for Nonprofit

Client: Forging Industry Association

The Forging Industry Association's (FIA) mission is to improve the global competitiveness of its members. FIA is a corporate membership association comprised of some 110 North American forging producers operating over 150 plants. Membership also includes more than 80 suppliers to the forging industry including companies engaged in the manufacturing, processing or distribution of steel or other forging stock, die stock, machine tools, equipment or providing consulting and engineering services and supplies commonly used in the industry.


Over the years, had grown to be a large, spider-like site that had become unmanageable. Forging was unable to update their own site content, so they came up with workaround solutions, extending the navigation into a litany of sub-menus to accommodate upwards of 700 PDFs.

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Forging had been hosting their site with Unleashed Technologies and turned to them to help improve its organization and accessibility. Unleashed Technologies migrated to Drupal 7, integrating with Forging’s third-party membership portal and incorporating a single sign-on solution. Further reducing complexity, an import system was developed in order to import Forging’s databases to Drupal. For additional usability, a public and private file structure was implemented, utilizing Drupal's access control permissions in order to deliver members-only content to the appropriate visitors.


Unleashed Technologies' efforts have resulted in the transformation of The navigation is now streamlined and logical, enabling visitors to easily find the information they are seeking. Forging’s staff now leverage Drupal to make their own updates to the site while maintaining the design so that it is aligned to their corporate branding. What once was a wilderness of spider code and PDFs, is now an engaging and informative experience for visitors.


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