At the heart of every great company is the person that leads their team(s) in ensuring a tremendous client experience. Unleashed Technologies is seeking a dynamic, positive, energetic, hard-working, individual to carry the mantle of Delivery Manager at the #1 ranked design and development web firm in both Baltimore and Washington, D.C. This dynamic role will put you at the center of ensuring that our engagements are always first-class. As a Delivery Manager, you’ll help our clients grow their goals/businesses to success as we work with our clients every day. The Delivery Manager plays a pivotal role in the success of the organization, bridging the gap between the development, design product management teams and the client(s)

Unleashed Technologies is looking for a dynamic, personable, and communications driven individual to help lead some of the nation's most exciting enterprise open source projects in the commercial space. 

This individual will share, along with our other project managers, the responsibilities associated with project deployment teams, task scheduling, and client communication. Our ideal team member will be responsible for providing solutions to our clients including management of all aspects of a project from initial project kick-off to implementation and launch. This individual will serve as an active participant in both internal team management and client-facing activities while working closely with the solutions architect and creative management. Assistance with proposal estimation and on-time delivery of solutions to our clients will also be necessary.

This position will at times require travel (up to 15%) to our clients or as needed to ensure a strong line of communication and to fulfill Unleashed Technologies' mission of continual innovation and superior service.

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Preferred – Bachelor's Degree (computer or management related field)



  • 4+ Years of experience in a project management or closely related position
  • Significant experience managing multiple clients and deadlines
  • Past performance in a leadership position for projects or services in an advisory role
  • Strong technological skills and ability to learn task-management software such as TeamworkPM, Jira, Microsoft Project, or an equivalent.
  • Aptitude to learn HTML, CSS, CMSs, and ability to clearly communicate technical and abstract ideas
  • Highly organized, detail-oriented individual with a strong ability to multi-task and meet or exceed deadlines
  • Ability to parse out work and organize tasks, with a strong method of follow-through
  • Strong PMLC knowledge
  • Strong Risk Management knowledge and mitigation strategies


Beneficial Experience:

  • Familiarity with WordPress, Drupal, Magento, or Symfony projects
  • Direct experience with programming language such as PHP, HTML, CSS, Javascript/JQuery
  • Experience in any of the following fields: Quality Assurance, Web Design, Graphic Arts, Application/Web Development, Solution Architecture, Operations Management, Budgetary/Financial Planning
  • Experience with SDLC

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Primary Responsibilities: 

The primary Responsibilities for this position include:

  • Driving the superior product and professional services of Unleashed Technologies as the primary contact  to our clients during engagements.
  • Scheduling of project milestones, management, and delegation of project design/development tasks
  • Responsible for on-time deployment of client deliverables
  • Reporting, including team utilization reports and account updates
  • Write concise scopes of work (SOW), with strong detail for both client and deployment team audiences
  • Provide solutions to clients by leveraging project experience and a focus on client business objectives
  • Serve as a motivational pacesetter to the deployment team by providing guidance, clarity of tasks/project, and technical recommendations
  • Show passion for new technologies and introduce the organization to advancements that provide value to our clients
  • Promote and encourage a constant evolution through example and dedication
  • Acts as contact for project activities, leading project review sessions with customer to discuss cost, schedule, and technical performance
  • Drive and monitor progress of projects
  • Monitor scope of projects, ensuring understanding, communication, and adjustments when necessary
  • Ensure appropriate use of project management tools by all project participants and stakeholders

Must-have qualities:

  • Experience working in a fast-paced environment on web-oriented projects
  • Ability to prioritize shifting initiatives in a fast-paced environment
  • Strong communication skills: must be comfortable collaborating with customers via phone, email, or in-person
  • Strong analytical and problem-solving skills
  • Self-organized, detail-oriented, self-starter
  • Collaborative team player who maintains a positive attitude in challenging situations
  • Open-minded
  • Team player mentality

Bonus if you've got:

  • Project Management Professional (PMP) or other certification from the Project Management Institute (PMI)
  • Scrum Master Certification (CSM)
  • Prior leadership or management experience
  • Kanban knowledge/experience
  • ITIL knowledge/experience
  • Interest or experience in design, development, SEO
  • Master-level ping pong skills

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